Daniel Berg

City of London, United Kingdom

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11 Apr 10:52

Hey Jonathan,

Apologies for this. The exchanging of LG and Samsung apps for Roku and Android TV isn't ideal (we would've loved for them to have been additional, rather than substituties!).  

Would it be possible to email us at support@nextupcomedy.com with your TV model and we'll try and make it right. 

many thanks

Dan

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11 Apr 10:40

Hey Dave, glad you like our new website and apps!

Favourites should be syncing yes. I'll look into that for you.

And yes - Max & Ivan and Jeff Innocent! 2 personal faves too 🤩

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11 Apr 10:33

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Hey Phil - that's great you're liking our apps!

Our Android TV app will be on these devices in the UK...

(more info here: https://www.android.com/intl/en_uk/tv/ )Hope to get you up and running soon on there...

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11 Apr 10:30

Hey Gerry, 

Sorry about this, please could you email support@nextupcomedy.com so we can look into it futher?

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11 Apr 10:29

Thanks Lizzie, glad yu're enjoying all our new features and shows :-)

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11 Apr 10:29

Thanks Chris. And yes, LG and Samsung apps being replaced with Roku and Android TV wasn't an easy decision.

Casting shouldn't be lagging though. Please could you email further details to support@nextupcomedy.com so we can look into it furter?

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11 Apr 10:27

Thanks Mark, glad you're enjoying the service. We'll look into email notifcations and livestream navigation too 👍

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11 Apr 10:12

good spot Dave - that's been changed, thanks!

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11 Apr 10:07

Hey M D , sorry to hear about this. Please could you email support@nextupcomedy.com with your device name and which browser you're using so we can look into it futher?

Commented on Roku Hisense TV App

05 Apr 14:43

Hey Paul, sorry you're having issues. Please can you email us at support@nextupcomedy.com with your email address and we'll look into it?It's worth making sure you have the latest NextUp app on Roku too as there's 2 in the marketplace. 1 is old and retired, 1 is brand new and works great.