Jeni

12 Aug 20:34

It was still being advertised as starting at 8pm on their Instagram stories around an hour ago, which makes this delay/possible cancellation even more frustrating.

Yes last year most were so I’m guessing it’s the same this year . Which tbf is a much better watching experience than the year everything was live , with overlapping start times, internet issues etc . Well obviously a better watching experience when they don’t get pulled last minute

I was coming to ask the same - it’s already been confirmed as a pre-recorded show so it seems odd to have a later than advertised start

I was hoping this was just running late but a 35 min delay without any update on social media or here seems unlikely.

31 May 09:23

I echo Karen’s disappointment. It’s understandable that occasionally streams may need to be cancelled at the last minute but it would be appreciated if this was communicated to us. Yesterday there was a notification the event was about to start at around 8.10 , and an email saying the same thing at 10.10, which just adds extra frustration when the event never actually starts .

Are we raising our concerns in the wrong place? Should we be using the support email to ask if a stream is delayed or canceled rather than in these community channels ? 

Reply

Are the 10th, 17th and 24th shows being streamed via next up ? They are listed as live streamed in the Monkey Barrel email but I can’t find any info on where they are being streamed if not next up

23 Jul 22:18

When will the final planned line up be announced ? I saw the line up on being used to advertise has has mark watson/judi love/jason Byrne as being on a mixed bill show , and that the calendar has been updated so have got a bit confused . And as others have said , I’ve got my fingers crossed for a possible stream from Showstoppers and maybe a late n live

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29 Jan 15:27

Ellie Roffey do you know what the current response times are like for the support team ? I emailed about 3 weeks ago and haven’t got a response yet

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15 Jan 13:14

Steve Gligorovic same here. Have you had any luck in having the renewal fee refunded? I emailed support a week ago and haven’t heard back yet

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20 Jul 18:17

Did anyone get their membership card ? I know it’s a only a daft piece of plastic/card that means nothing, but if it was offered as a membership perk , it’s a bit off that it’s then not actually delivered